Privacy Policy
Template notice: this page is a starting template and does not constitute legal advice. Review it with a qualified adviser and replace the highlighted placeholders before publishing.
This website is operated by Westgate Consultancy Limited, trading as Westgate AI, a company registered in England and Wales under company number 15769595, with its registered office at Suite G04, 1 Quality Court, Chancery Lane, London, England, WC2A 1HR ("we", "us", "our"). Contact: [email protected].
1. Who is responsible for your data
Westgate Consultancy Limited is the data controller for personal data collected through this website. [Add ICO registration number if registered.]
2. What we collect
- Enquiry data — name, email, phone, company, service and budget details and your message, when you submit a form or contact us.
- Newsletter data — your email address if you subscribe.
- Customer data — billing, delivery and order information if you buy from us.
- Technical data — IP address and basic request data processed by our hosting provider for security, and analytics data only if you consent to analytics cookies.
3. How and why we use it (lawful bases)
- To respond to enquiries and provide quotes — legitimate interests / steps prior to a contract.
- To supply products and services — performance of a contract.
- To meet accounting and tax obligations — legal obligation.
- To send our newsletter — consent (you can unsubscribe at any time).
- To understand website usage via analytics — consent.
4. Who we share it with
We use trusted service providers to operate our business, including website hosting and security (Cloudflare), email delivery [e.g. Resend / your email provider], analytics (Google Analytics, only with consent) [and any accounting, payment or courier providers]. We do not sell your data. Some providers may process data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations are relied upon.
5. How long we keep it
Enquiries that do not lead to a sale are kept for up to [24 months]. Customer and transaction records are kept for 6 years to meet legal requirements. Newsletter data is kept until you unsubscribe.
6. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to processing of your data, the right to data portability, and the right to withdraw consent at any time. Email [email protected] to exercise your rights.
7. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
See our Cookie Policy.